Quality Management

Quality Management

Committed to zero defect processes

Freiburg Laboratory considers maintaining quality as a continuous practice that involves right people, right procedures, right education and right equipment. As a policy, the lab monitors performance quality in all its procedures and identifies opportunities for further improvements. The best-in-class practices follow strict internal standards that effectively enhance performance, thereby reducing both technical and human errors.

External quality assurance systems

• ISO 15189 accredited
• Investigations are carried out according to the New Guidelines of the German Bundesaerztekammer
• External quality control certificates (Instand e.V., Germany)
• Online expert opinion
• International collaborations in research, especially in Infantile Metabolic Disorders

Internal quality assurance systems

• Hi-tech equipment ensuring precise results
• internal bar-coding system for accurate identification
• Specially trained collectors ensuring non-contamination and ideal maintenance of biological samples
• All analyses and results are of WHO-FDA or at least CE Standards (calibrations, standards and quality control)
• Laboratory management and data management are fully computerized
• Sophisticated logistics preserving the samples' integrity at the time of collection and during transport
• Expertise at all working level